Technical Services Manager Interview Questions

2,792 technical services manager interview questions shared by candidates

There used to be logic questions (i.e. Why is a manhole cover round) but those aren't allowed any more. They are also increasingly moving away from deep technical questions to more business-value questions (i.e. You have multiple customers. You have a presentation scheduled with the CEO of one, when you get a call that an Exchange server is down causing company-wide work stoppage at another customer. What do you do?)
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Technical Account Manager

Interviewed at Microsoft

4
Aug 9, 2012

There used to be logic questions (i.e. Why is a manhole cover round) but those aren't allowed any more. They are also increasingly moving away from deep technical questions to more business-value questions (i.e. You have multiple customers. You have a presentation scheduled with the CEO of one, when you get a call that an Exchange server is down causing company-wide work stoppage at another customer. What do you do?)

Roleplay with interviewer of GE CIO calling me because their Exchange server has been down for 1.5 hours and they've lost 1.5 million dollars in revenue. Consulting question about how to optimize getting a drink product to multiple stores during a Super Bowl promotion where they were selling out at 60% of the stores. Why Microsoft and not Google or Apple or Facebook? Explain the cloud to me as if I'm a customer who doesn't understand what it is. *There were different groups of interviewers who even though they were interviewing for the same positions asked completely different questions.
avatar

Technical Account Manager

Interviewed at Microsoft

4
Oct 20, 2012

Roleplay with interviewer of GE CIO calling me because their Exchange server has been down for 1.5 hours and they've lost 1.5 million dollars in revenue. Consulting question about how to optimize getting a drink product to multiple stores during a Super Bowl promotion where they were selling out at 60% of the stores. Why Microsoft and not Google or Apple or Facebook? Explain the cloud to me as if I'm a customer who doesn't understand what it is. *There were different groups of interviewers who even though they were interviewing for the same positions asked completely different questions.

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