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Technical Services Manager Interview Questions
2,792 technical services manager interview questions shared by candidates
None that stand out. For Level 4 TAM positions they appear to focus on multi-tasking skills and the ability to learn from mistakes while also thinking big and taking ownership over projects that aren't necessarily under your purview. Expressing how you implemented workflow changes that made a substantial improvement in the customer experience would be something to focus on, as well as mentioning the Amazon core principles: think big, invent and simplify, customer obsession, etc.
No chit chat, All business! Ask how my products fit into the amazon cloud then started with hypothetical questions mainly about security and ddos attacks. Waiting to hear back, if they move forward, next interview will be more Personality.
Describe a scenario from your past work history where your customer wanted to do something that was against the policy of your company. How did you handle that?
Describe a situation with a client which resulted in positive outcome.
Why do you want to work for Nielsen?
OSI models, it's layers, it's workings, it's protocols and ports, Routing and Switching, MAC address, Difference between UDP and TCP.
Why do you want to work here?
What is your experience in customer service?
How does a modem and router work?
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