How would you deal with a difficult customer?
Technical Specialist Interview Questions
4,723 technical specialist interview questions shared by candidates
Fairly typical interview questions, general technical and problem solving
These were mainly about you/me and if I would be a good fit on the team and in Zendesk. Nothing overly technical. More personality based.
How would I explain how a certain part of the machine works to a client that has called for help.
What experience do you have with bikes, skis, and/or snowboards?
During the second interview, most of the questions were about my overall background. Also a few similar error log documents (as in pre-interview tasks) were suggested to be analyzed.
Describe a time you had to overcome challenges beyond your control.
How to treat an irate customer
They asked if I was willing to relocate.
Tell me more about yourself.
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