If your friend came over to your house and wanted to use your Wi-Fi what information would you need to give him?
Technical Support Agent Interview Questions
36,409 technical support agent interview questions shared by candidates
How did I feel about the brief sit down with current Tech Support Agent?
They asked me what was a difficult time you had dealing with the customer. How did you go away with it?
There weren't any really difficult questions. They mostly wanted me to describe instances where I showed leadership and integrity, and overcame obstacles.
Why do you want to join AFOSI?
What would you do if a customer doesn’t know his budget.
Just how soon can you start work. There really was no interview. The only real interview was how and when can you start. After passing the initial tests, I just began the self-paced training which could be done on my own time.
Role play of a call..It was an over the phone skills test. It went well as to be expected. At the very beginning I was very excited about coming on board..
How serious I was about the job
Name a time when there was a task you weren't given much direction on, but needed to complete in a short amount of time.
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