What do you do when a customer is chatty and doesn’t want to leave
Technical Support Agent Interview Questions
36,409 technical support agent interview questions shared by candidates
Role play a telephone call, READ THE SCRIPT EXACTLY EVERY TIME UNDER NO EXCEPTIONS, HARSH PENALTIES INCLUDING TERMINATION AND EXCLUSION FROM HIRING. Read from the Blue Script, the Best Western City Search, begin role play. ONLY THE BLUE SCRIPT. Q=The candidate, A=The interviewer Q.Good afternoon, thank you for calling the reservation desk, which city are you booking the Best Western hotel stay at? A. Branson Missouri Q. Is that the Branson West or Branson Missouri location? A. Branson West. Q. Are you checking in tomorrow? A. Yes and leaving this Monday. Q. Is it your family or yourself? A. Family Q. Sharing one room or two rooms? A. Two rooms Q. We have you checking in Friday and departing Monday, two adults and two children in one room is that correct? A. That's correct. You're supposed to click the child and misc discounts to determine if kids can stay free in a separate room (THEY CAN) since the interviewer is being so cheap to stuff four people into a single room with just one bed.
Would I be Superman or Batman
When can you start?
They asked about annual testing and my ability to pass the test.
Porque lhe contrataria?
What would you do if the email queue was 1000 emails?
Why should we choose you.
How flexible am I and he likes to give potential candidates a shot just to see if it works out.
Why do I want to work here.
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