The interview's part French and part English, make sure your english isn't horrendous. Other than that, an interesting question was "What are the 8 qualities you would give to a front desk agent"
Technical Support Agent Interview Questions
36,400 technical support agent interview questions shared by candidates
Where do you see yourself in five years?
Do you understand the pay structure?
Why are you leaving current employer?
Am I a business person? How would I feel about working based on commission only
Q. How would you respond when your customer is complaining about your service
Name a problem you had at work, what was the problem and how did you react to your boss correcting you.
What can you bring to Air Canada?
What skills are required to be a good customer service sales agent?
(Something like) There were 2 kids going to a trip to Disneyland, but they weren't seated together. How would you handle it?
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