The interview itself lasted 2/12 hours and the most difficult question was billing related to their systesms. Not past experience on billing tasks.
Technical Support Analyst Ii Interview Questions
20,917 technical support analyst ii interview questions shared by candidates
Three questions: "Tell me about yourself" and "how do you deal with conflict with a co-worker," and "Tell me about a time when you had a project to complete and how you handled it"
Being a call center position, one of the more difficult sets of questions has to do with customer service experience. You may get questions about times where you had to placate an angry customer, or otherwise deescalate a tense situation.
Will working in a military structured office be an issue?
Asked me questions about how to diagnose and treat clients. Asked me questions about why I wanted to come work for the agency.
Where do you see yourself in 5 years?
What skills I had
Why do you want to work at our company?
What do you think is the most important thing for a buyer?
Why do you want to work for Warner Brothers and they wanted to make sure I wasn't doing the admin job as a way to pursue acting or screen writing. If someone wants to do that then they should just applied as a WB full time temp and then they can pursue those interests.
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