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Technical Support Analyst Iii Interview Questions

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For each situation indicate whether you would use la shared mailbox, distribution list or regular mailbox in a Microsoft Office 365 Environment. a. Shared Mailbox b. Distribution List c. Regular Mailbox --- Human Resources account that multiple people need to access. Answer: (A) An email address that everyone in a department will need to have a copy of any mail that is sent to it. Answer: (B) A new user in the Human Resources department. Answer: (C) A departed user whose historical emails may still be needed, keeping in mind the company does not want to pay for any accounts not needed. Answer: (A) A receptionist’s only account that needs to be accessed by two other people. Answer: (A) or (C) Note: The last question HR is looking for people to say (C) however I reasoned why (A) is also valid which HR admits is true and said "I am not sure why we have that question as you are right A or C are both correct."
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IT Technical Support - Tier III

Interviewed at Oxygen Technical Services

3.6★
Sep 14, 2021

For each situation indicate whether you would use la shared mailbox, distribution list or regular mailbox in a Microsoft Office 365 Environment. a. Shared Mailbox b. Distribution List c. Regular Mailbox --- Human Resources account that multiple people need to access. Answer: (A) An email address that everyone in a department will need to have a copy of any mail that is sent to it. Answer: (B) A new user in the Human Resources department. Answer: (C) A departed user whose historical emails may still be needed, keeping in mind the company does not want to pay for any accounts not needed. Answer: (A) A receptionist’s only account that needs to be accessed by two other people. Answer: (A) or (C) Note: The last question HR is looking for people to say (C) however I reasoned why (A) is also valid which HR admits is true and said "I am not sure why we have that question as you are right A or C are both correct."

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