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Technical Support Analyst Iii Interview Questions
7,026 technical support analyst iii interview questions shared by candidates
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You have four situations - who do you help first: 1) The CEO who can't get into his e-mail 2) An unpleasant employee who cannot login to their computer 3) Your friend who can't print a document 4) An internet router that is down No further information will be given.
Describe a major project you have worked on, and the technical difficulties you had to overcome - be as detailed as possible.
I was asked about multi-tasking and working as a team player.
What level would you say you're at in Microsoft Office? Explain.
I never like the question name your weakness, or name a time you have had a conflict with a boss and what did you do to resolve it.
How do you feel about dealing with disgruntled customers?
Where do you see yourself in 2-5 years?
They did ask questions about a subject that was not part of the job or the process. I was not prepared to give an answer.
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