Most questions were about how to approach a scientific question
Technical Support Analyst Iii Interview Questions
7,029 technical support analyst iii interview questions shared by candidates
Describe a situation where you had to handle an abusive customer. How did you de-escalate the situation and what was the outcome?
The only "classic" interview question I got was, "how would you handle a coworker who you knew was wrong about something important?" Other than that, they were interested in exploring the extent of my skill set and what kind of person I am – they wanted to make sure I would be a good fit for the team.
Why Salesforce?
Name a time you've had a difficult customer?
Why Salesforce and not any other company in Dublin
Mas se você é compromissado se você ajuda na sua casa
Where do you see yourself in 5 years
The technical questions was very interesting but nothing not expected. Cannot share more information, since has been asked not to publish it.
Layer 2 (MAC Addres table, ARP, FHRP, VLANs, PortChannels, troubleshooting, design) Layer 3 (IP headers, data flow through network, Path MTU discovery) OSPF, BGP, TCP (OSPF LSA types, areas, design, BGP attributes, function of TCP header fields, etc) MPLS
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