How comfortable are you working and troubleshooting in a windows environment?
Technical Support Analyst Interview Questions
17,022 technical support analyst interview questions shared by candidates
How would I handle an irate customer calling about an IT issue?
Your weekness,.
What would you do in a situation in which you don't have the answer for a client that is getting noticeably upset?
Colleague questions were technical in nature boss questions competency based.
A customer reports having a negative encounter with you, what would they have said about you?
What is your biggest flaw?
How would you describe a firewall to someone who was not tech savvy
How do you stay current with technology?
1. Basic Networking/IT troubleshooting Questions 2. Situational and Behavioural Questions
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