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Technical Support Analyst Iv Interview Questions

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1,282 technical support analyst iv interview questions shared by candidates

I would say this interview was somewhat difficult vs difficult. If I had not have probed about the specifics of the meeting in advance, it would have been more challenging. The interviewers took turns asking questions from a script of probably 10 or so questions. Each question had multiple questions within a question. Mostly questions that required a STAR format reply. An example would be Tell me about a time you made a mistake. How did you fix it? I can't say there were any major curveballs. Being prepared to give specific examples of successes, accomplishment, how you stay organized.
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Administrative Specialist IV

Interviewed at Kaiser Permanente

3.8★
Mar 1, 2021

I would say this interview was somewhat difficult vs difficult. If I had not have probed about the specifics of the meeting in advance, it would have been more challenging. The interviewers took turns asking questions from a script of probably 10 or so questions. Each question had multiple questions within a question. Mostly questions that required a STAR format reply. An example would be Tell me about a time you made a mistake. How did you fix it? I can't say there were any major curveballs. Being prepared to give specific examples of successes, accomplishment, how you stay organized.

First interview was in person basic questions why would you want to work here. Describe a situation you were involved in with a difficult customer. Describe what customer service means to you. Tells us what you know about our company.
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Customer Service Associate IV

Interviewed at Lowe's Home Improvement

3.5★
Dec 30, 2020

First interview was in person basic questions why would you want to work here. Describe a situation you were involved in with a difficult customer. Describe what customer service means to you. Tells us what you know about our company.

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