Technical Support Analyst L2 Interview Questions

544 technical support analyst l2 interview questions shared by candidates

Online exam 50 Qns from java and 50 from Automation (Selenium/Appium + API + SQL) one should score 70% to get clear. Then followed by technical discussion in which they covered all the topics from java & selenum in java: starting from string to collections both verbal and problem solving. problem solving is critical, what they looks is not just solution to the given problem, also code re-usability, code optimization, code quality. Selenium: about framework design patterns use of page factory and how many ways we can initialize the page factory handling browser session using singleton concept method chaining in automation how to configure cucumber hooks globally
avatar

Senior Associate QA L2

Interviewed at Publicis Sapient

3.4
May 5, 2020

Online exam 50 Qns from java and 50 from Automation (Selenium/Appium + API + SQL) one should score 70% to get clear. Then followed by technical discussion in which they covered all the topics from java & selenum in java: starting from string to collections both verbal and problem solving. problem solving is critical, what they looks is not just solution to the given problem, also code re-usability, code optimization, code quality. Selenium: about framework design patterns use of page factory and how many ways we can initialize the page factory handling browser session using singleton concept method chaining in automation how to configure cucumber hooks globally

I gave interview for an Android Developer position. Expect questions from Java OOPs concept, Mutli-threading, Data Structres, Kotlin and Android components like ViewModel, Live Data, MVVM v/s MVP and other random question from android side.
avatar

Developer Mobile Solutions L2

Interviewed at Publicis Sapient

3.4
Aug 25, 2021

I gave interview for an Android Developer position. Expect questions from Java OOPs concept, Mutli-threading, Data Structres, Kotlin and Android components like ViewModel, Live Data, MVVM v/s MVP and other random question from android side.

He asked me about complete functionality of Maven though I am not a maven expert and no where I have mentioned that in my resume. Looks like they were looking for Maven expert rather then the whole DevOps expert. Also asked me theoretical questions like what are the best practices to write a Dockerfile. I never googled it. In my 10 years of experience client never asked me about that. He gave me the work. I delivered it with the best of its quality. He was super satisfied. Job done. But this man Gopal was so keen to make the final decision based on thesee irrelevant questions.
avatar

Senior Associate Infrastructure L2

Interviewed at Publicis Sapient

3.4
Jun 20, 2025

He asked me about complete functionality of Maven though I am not a maven expert and no where I have mentioned that in my resume. Looks like they were looking for Maven expert rather then the whole DevOps expert. Also asked me theoretical questions like what are the best practices to write a Dockerfile. I never googled it. In my 10 years of experience client never asked me about that. He gave me the work. I delivered it with the best of its quality. He was super satisfied. Job done. But this man Gopal was so keen to make the final decision based on thesee irrelevant questions.

Viewing 271 - 280 interview questions

Glassdoor has 544 interview questions and reports from Technical support analyst l2 interviews. Prepare for your interview. Get hired. Love your job.