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Technical Support Consultant Interview Questions
177 technical support consultant interview questions shared by candidates
Can you give a presentation on something you are passionate about?
Had a technical interview with the team manager as well as one of the technical support consultants about my knowledge on how to troubleshoot certain issues and how to work with different software
How did you resolve a SQL database issue. Describe a real scenario in which you took part.
Working experiences and why apply here.
Do you have great customer service? Can you work with tech problems
What do you like to do?
Why do you want to join Rogers
A customer does not understand the instructions you've given them. What do you do?
Typical desktop support questions to learn your thought process when trying to figure out something. 1 to 10 scale on your knowledge of certain technologies like Exchange, Citrix, Operating Systems etc. 1 Being none at all and 10 being some super expert that you will never aspire to.
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