Tell me some about your journey
Technical Support Consultant Interview Questions
176 technical support consultant interview questions shared by candidates
For my role, there was a technical assessment (just gauging your logical thinking) followed by 5 interviews to just get to know you and assess your technical experience (what kind of technologies have you worked with, are you familiar with XYZ, etc.)
The interview process is highly technical and you need to have excellent knowledge and relevant experience to get through the process. Questions related to databases, front-end technologies and real time incident scenarios and use cases.
Waarom wil je bij TOPdesk gaan werken?
Scenario based question: If a customer calls saying their internet is not working. How would you guide them?
Do you have any appointments or anything else that would prevent you from being present over the next six months?
What do you know about Rogers? and why do you apply for this position?
strength
Tell me about yourself. Why do you want to work here? What are your strengths and weaknesses? Describe a time when you faced a challenge at work and how you handled it. How do you prioritize tasks when working under tight deadlines? Why are you leaving your current job? How do you handle difficult customers or coworkers? What are your long-term career goals? Describe a successful project you've worked on. Why should we hire you for this role?
How much time will you take to read all books in your college?
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