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Technical Support Engineer Interview Questions

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A hypothetical situation where I had to read an unfamiliar man page involving a commands and switches I was not familiar with, I had to figure out the correct syntax in a limited amount of time. At the same time I was being asked questions about various other technologies and problems another customer was having. I needed to resolve both issues in an extremely limited time frame.
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Technical Support Engineer

Interviewed at NetApp

3.8★
Dec 12, 2012

A hypothetical situation where I had to read an unfamiliar man page involving a commands and switches I was not familiar with, I had to figure out the correct syntax in a limited amount of time. At the same time I was being asked questions about various other technologies and problems another customer was having. I needed to resolve both issues in an extremely limited time frame.

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