Skip to contentSkip to footer

Technical Support Engineer Interview Questions

Salaries
Interviews

9,815 technical support engineer interview questions shared by candidates

- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.
avatar

Senior Technical Support Engineer

Interviewed at Tableau Software

3.8★
Mar 20, 2014

- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.

They give you documentation for their simplest API, and three questions. Write the correct line of code for each question. It was difficult because of the time pressure and the interviewer kept saying how much time is left every 30 seconds and tell you that there is a wrong answer EG. "10 seconds and one clear wrong answer".
avatar

Technical Support Engineer

Interviewed at NetSuite

3.8★
Nov 20, 2014

They give you documentation for their simplest API, and three questions. Write the correct line of code for each question. It was difficult because of the time pressure and the interviewer kept saying how much time is left every 30 seconds and tell you that there is a wrong answer EG. "10 seconds and one clear wrong answer".

Viewing 1041 - 1050 interview questions

Glassdoor has 9,815 interview questions and reports from Technical support engineer interviews. Prepare for your interview. Get hired. Love your job.