How long will you learn new knowledge for a project involving new knowledge?
Technical Support Engineer Interview Questions
9,822 technical support engineer interview questions shared by candidates
Nothing out of the ordinary. The director asked me to troubleshoot something after he drew a diagram on the whiteboard. Without providing any information as to how the system or products actually work, he game me a scenario (likely that his own guys have problems figuring out) and asked me to find the likely reasons why it was failing.
How do you find the IP address for a computer?
Technical questions - Expect to get quizzed on a wide variety of Windows, Mac, Linux , general networking, SQL, and AD/platform administration questions. Too many to list here, but it's mostly stuff you will know if you have been in IT for 3-5 years in a similar engineering role.
What were you looking for in a company when searching?
CCNA level networking theory and application questions as well as a few VOIP generalities.
Port numbers
Can you come up with a process/algorithm for finding the square root of a number.
Where do you see yourself after 5 years?
How do you feel about answering technical questions on email?
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