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Technical Support Engineer Interview Questions
9,823 technical support engineer interview questions shared by candidates
They called me immediately for the interview after i completed the test, i didnt have time to read about the company
Describe a difficult situation that you had with a customer and how you resolved it?
Examples of high pressure situations
What is a Computer Network? ... What is DNS? ... What are IPv4 and IPv6? ... Give a brief description of PAN, LAN, HAN, SAN, CAN, MAN, WAN, GAN. ... What is POP3? ... What is the criteria to check the network reliability? ... What is a router?
Q: Parlez nous de votre parcours
If a video is not playing in your browser, how do you troubleshoot?
If you could pick one super power, what would it be and why?
I was asked about my CV in detail; my previous experience as an intern in other places, my graduation project, extracurricular activities and courses in my cv. this was my technical interview before the 5-6 hour session
All basic networking questions were asked to me.
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