How would you resolve a customers inability to connect to the internet?
Technical Support Engineer Interview Questions
9,824 technical support engineer interview questions shared by candidates
The interview process was amazing. They asked basic questions regarding TCP/IP along with some advanced topics related to IPSEC. They also asked subnetting and supernetting. DHCP, DNS,High Availability are one of the other topics which you should prepare.
explain trceroute., explain tcp/SSL handshake process, define the makeup of a PDU, explain the OSI model, basic troubleshooting scenario
Any firewall experience
Explain the process where a computer behind a router is trying to ping a sever with it's private IP. given that the server is connected on internet behind another router.
Can you tell me about yourself?
Why should we hire you
What port is designated for FTP? Know Linux!
Tell how can you solve a problem that is not mentioned in the knowledge bases given to you
Tell me about yourself
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