Technical Support Engineer Interview Questions

9,825 technical support engineer interview questions shared by candidates

The usual tell us about yourself, why do you want to join CHT, relevant experiences to the advertised role. In terms of AWS, EC2 they specifically test your knowledge of how EC2 Reserved Instances are charged/billed and optimized. They ask about example technical issues you've worked on which is so broad. Good luck matching that to a situation that suits their product or support model. I suspect all along they could have told me early on my skill set/experience was not suitable. I did ask them early on but was encouraged to continue through the process, so I was annoyed to waste my time.
avatar

Technical Support Engineer

Interviewed at CloudHealth

4.4
Aug 5, 2018

The usual tell us about yourself, why do you want to join CHT, relevant experiences to the advertised role. In terms of AWS, EC2 they specifically test your knowledge of how EC2 Reserved Instances are charged/billed and optimized. They ask about example technical issues you've worked on which is so broad. Good luck matching that to a situation that suits their product or support model. I suspect all along they could have told me early on my skill set/experience was not suitable. I did ask them early on but was encouraged to continue through the process, so I was annoyed to waste my time.

What is command to see process in Linux? Which editor is used to edit file? Which port is for tcp? What is command to see IP address? What is VPC peering? Security group? Nacls? What is trunk port? What is access port? How to see server health, storage etc? Describe situation where you had tough time with client? Where do you see your self in next 5 years?
avatar

Technical Support Engineer

Interviewed at Stratoscale

4.4
Mar 8, 2019

What is command to see process in Linux? Which editor is used to edit file? Which port is for tcp? What is command to see IP address? What is VPC peering? Security group? Nacls? What is trunk port? What is access port? How to see server health, storage etc? Describe situation where you had tough time with client? Where do you see your self in next 5 years?

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