Technical Support Engineer Interview Questions

24,034 technical support engineer interview questions shared by candidates

Give me an example of a difficult customer situation you had to deal with and how you resolved it? Technical: How would you troubleshoot if our application is trying to discover the remote database and it is timing-out?
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Technical Support Engineer

Interviewed at Onapsis

3.5
Oct 14, 2018

Give me an example of a difficult customer situation you had to deal with and how you resolved it? Technical: How would you troubleshoot if our application is trying to discover the remote database and it is timing-out?

Te preguntas cosas sobre vos, porque el puesto es para vos y proyectos o experiencias. En la segunda lo mismo y te ponen en situaciones X sobre el puesto como que harias si te llegan 2 tickets al mismo tiempo, etc. Tambien tengan en cuenta de leer sobre la empresa Okta y Auth0.
avatar

Technical Support Engineer

Interviewed at Okta

3.6
May 12, 2022

Te preguntas cosas sobre vos, porque el puesto es para vos y proyectos o experiencias. En la segunda lo mismo y te ponen en situaciones X sobre el puesto como que harias si te llegan 2 tickets al mismo tiempo, etc. Tambien tengan en cuenta de leer sobre la empresa Okta y Auth0.

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