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Technical Support Engineer Interview Questions

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9,806 technical support engineer interview questions shared by candidates

There were many difficult questions that I believe were put in place to test an individuals ability to research, but one of the most unexpected situations that came up was a simulation that was given to remotely connect to a server (from a laptop that was provided) and troubleshoot some network communication issue that the server was having (between it and a few of its hosts). Unfortunately, not all packages necessary to complete the task were installed on the server machine (which didn't have internet access).

Technical & Customer Support Engineer

Interviewed at StoredIQ

3.7★
Jun 2, 2014

There were many difficult questions that I believe were put in place to test an individuals ability to research, but one of the most unexpected situations that came up was a simulation that was given to remotely connect to a server (from a laptop that was provided) and troubleshoot some network communication issue that the server was having (between it and a few of its hosts). Unfortunately, not all packages necessary to complete the task were installed on the server machine (which didn't have internet access).

1. Asked about my experience, college studies. 2. SAP skills on Basis , SAP Implementation & support, Networking, firewalls, SAP HANA, Solution Manager,Mobile applications. 3.Sr Managers asked me to present a small case study presentation with solutions .( I think they were trying to test my presentation skills ....) 4. Other project experiences on offshore delivery methods, center of excellence practices.
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Technical Support Engineer

Interviewed at Mindnew

5★
Mar 29, 2016

1. Asked about my experience, college studies. 2. SAP skills on Basis , SAP Implementation & support, Networking, firewalls, SAP HANA, Solution Manager,Mobile applications. 3.Sr Managers asked me to present a small case study presentation with solutions .( I think they were trying to test my presentation skills ....) 4. Other project experiences on offshore delivery methods, center of excellence practices.

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