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Technical Support Engineer Interview Questions

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38,300 technical support engineer interview questions shared by candidates

None that stand out. For Level 4 TAM positions they appear to focus on multi-tasking skills and the ability to learn from mistakes while also thinking big and taking ownership over projects that aren't necessarily under your purview. Expressing how you implemented workflow changes that made a substantial improvement in the customer experience would be something to focus on, as well as mentioning the Amazon core principles: think big, invent and simplify, customer obsession, etc.
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Technical Account Manager

Interviewed at Amazon

3.5★
Mar 29, 2014

None that stand out. For Level 4 TAM positions they appear to focus on multi-tasking skills and the ability to learn from mistakes while also thinking big and taking ownership over projects that aren't necessarily under your purview. Expressing how you implemented workflow changes that made a substantial improvement in the customer experience would be something to focus on, as well as mentioning the Amazon core principles: think big, invent and simplify, customer obsession, etc.

No chit chat, All business! Ask how my products fit into the amazon cloud then started with hypothetical questions mainly about security and ddos attacks. Waiting to hear back, if they move forward, next interview will be more Personality.
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Senior Cloud Technical Account Manager

Interviewed at Amazon

3.5★
Mar 30, 2014

No chit chat, All business! Ask how my products fit into the amazon cloud then started with hypothetical questions mainly about security and ddos attacks. Waiting to hear back, if they move forward, next interview will be more Personality.

At the first phone call, I was asked if I would rather end the process at that point for applying to a position more aligned to my previous work experiences or if would prefer first trying to enter Amazon and then, once inside, work towards a position more consistent with my career.
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Technical Support Tech

Interviewed at Amazon

3.5★
Aug 27, 2014

At the first phone call, I was asked if I would rather end the process at that point for applying to a position more aligned to my previous work experiences or if would prefer first trying to enter Amazon and then, once inside, work towards a position more consistent with my career.

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