Design for me an elevator !
Technical Support Engineer Interview Questions
38,300 technical support engineer interview questions shared by candidates
Some example questions: Define a milestone. Define your approach to planning. What do you do if you know you will miss a critical milestone? Tell me about a successful technical project. Describe a failure.
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I don't think the questions would have been difficult, there was just a language barrier over a speaker phone. From what I could make out of the last question, it was how would you deal with a project that was delayed for 4 months you had a month to complete it, you also have 3 other projects that were due at the same time, you were under staffed and could only get 1 additional developer. As I explained how I would approach it, he would keep adding complexity (i.e one of them is a high value customer).
Was given a writing sample to edit or rewrite. I had been in the industry for 20+ years and this was the first editing test I'd been given.
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Provide details on how you helped customer resolve an issue.
Phone interviews: - Basic questions about the past experience, the projects I managed - Some questions related to Amazon 14 principles, my questions were related to Earn Trust, Ownership and Customer Obsession. Onsite interview: - 5 interview sessions (including lunch) - make sure you prepared a few questions in each principles, with examples in STAR format. They will be picked up in the interview. - Solution Design: some interviewer will give you a problem and ask you to design a solution. Some others will ask you to describe past projects and its design.
All the questions are based on Leadership Principles and your situations aligning to those principles. All the questions are behavioural / STAR type questions.
Every question was based on 14 principles of Amazon
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