Went through an entire mock troubleshooting with a toaster and a customer needing help with it to get it back working.
Technical Support Engineer Interview Questions
9,822 technical support engineer interview questions shared by candidates
2. What are the major challenges which you faced while working at your previous job and what did you do to solve them.
They asked me to introduce myself. My strength and weakness. My hobbies. Questions related to leadership. My favorite movie and why is it so
What is networking?
What is TCP/IP?
What is the difference between customer support and customer service ?
What did you do as a Team leader at Hiranandani (as a Engineer Trainee)
What is the garbage collection?
q: what is DNS q: what is ITIL ( if you have done the certification) q: Outook troubleshootings q: ticketing system
Why Do you want to join Kustomer?
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