Technical Support Engineer Interview Questions

9,800 technical support engineer interview questions shared by candidates

1. Create a Port organization if you don’t have one already. 2. Install Port’s GitHub app 3. Create a Jira account 4. Update Port’s data model 5. Create components in Jira matching the GitHub repositories 6. Update the mapping used by the Jira integration in Port, such that when a component is added to a Jira issue, the component is used to relate the Jira Issue to the relevant GitHub repository in the repository blueprint in Port
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Technical Support Engineer

Interviewed at Port.io

4
Jun 17, 2025

1. Create a Port organization if you don’t have one already. 2. Install Port’s GitHub app 3. Create a Jira account 4. Update Port’s data model 5. Create components in Jira matching the GitHub repositories 6. Update the mapping used by the Jira integration in Port, such that when a component is added to a Jira issue, the component is used to relate the Jira Issue to the relevant GitHub repository in the repository blueprint in Port

A customer has repositories mapped to his Port account. He wants to add a scorecard to his repository blueprint that tracks the number of open PRs for a repository with the following logic: ● < 5 PRs - Gold ● < 10 PRs - Silver ● < 15 PRs - Bronze Assignment ● Create a property that will count the number of open PRs a repository has ● Create a scorecard on the repository blueprint that will include the logic outlined above ● Note: Make sure you have a few pull requests in your GitHub repositories, so that you have pull requests to evaluate your scorecard on
avatar

Technical Support Engineer

Interviewed at Port.io

4
Jun 17, 2025

A customer has repositories mapped to his Port account. He wants to add a scorecard to his repository blueprint that tracks the number of open PRs for a repository with the following logic: ● < 5 PRs - Gold ● < 10 PRs - Silver ● < 15 PRs - Bronze Assignment ● Create a property that will count the number of open PRs a repository has ● Create a scorecard on the repository blueprint that will include the logic outlined above ● Note: Make sure you have a few pull requests in your GitHub repositories, so that you have pull requests to evaluate your scorecard on

One of the key questions they asked me was about a time I had to handle a challenging situation at work—specifically, they wanted me to describe how I managed a difficult client or coworker and what steps I took to resolve the issue effectively.
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Technical Support Engineer

Interviewed at AVEVA

4
Mar 31, 2026

One of the key questions they asked me was about a time I had to handle a challenging situation at work—specifically, they wanted me to describe how I managed a difficult client or coworker and what steps I took to resolve the issue effectively.

When you type in www.Amazon.com into your web browser, what happens exactly? What's the difference between windows and linux? Your LAN is extremely slow, what are the ways to troubleshoot it? if your windows normally takes 10 seconds to go from power-up to start-up page, what are some of the problems or ways to troubleshoot if it all the sudden takes 10 minutes?
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Technical Support Engineer

Interviewed at Amazon

3.5
Aug 6, 2013

When you type in www.Amazon.com into your web browser, what happens exactly? What's the difference between windows and linux? Your LAN is extremely slow, what are the ways to troubleshoot it? if your windows normally takes 10 seconds to go from power-up to start-up page, what are some of the problems or ways to troubleshoot if it all the sudden takes 10 minutes?

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