How would you handle a customer who called in and complained that a Technician was supposed to be at their house for 10am but never showed up?
Technical Support Interview Questions
22,139 technical support interview questions shared by candidates
How many words can you type per minute? Please provide a typing test proof.
Can you name at least 4 antivirus software?
no
scenario based questions
Why do you want to work here
Screening only
Nothing difficult or unexpected -- gloves are off and everything is fair game during an interview, for this type of position, when the qualifications and experience required are so diverse. However, I do not like the improv approach to troubleshooting questions during and interview. If the problem written down and is not subject to change on the fly, because it is developing as the interviewee is asking questions, it may be a good tool for assessing a candidates competency.
How troubleshoot an internet connectivity problem I think is what the question had to do with.
Questions focused about ability to learn complex tasks etc.
Viewing 91 - 100 interview questions
See Interview Questions for Similar Jobs
Technical EngineerTechnical Service SpecialistTechnical ManagerTechnical Services EngineerSystems SpecialistTechnical AnalystApplication ScientistWindows AdministratorTechnical Service RepresentativeTracking SpecialistTechnical SpecialistTechnology SpecialistTechnical Services AnalystTechnical Solutions ConsultantTechnical ConsultantTechnical AssistantTechnical AssociateTech Support ManagerTelecommunications Analyst