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Technical Support Interview Questions
22,156 technical support interview questions shared by candidates
What was the last book you read?
Q: C++ debugger: how to troubleshoot segfault? How to view stack information? A: Use back-traces and frames : bt, frames. Q: Crashed process - how to start troubleshooting? A: System log - syslog. Application logs are not that helpful due to abrupt exit. Q: how to check files opened by process? A: iostat and lsof Q: how to check netowrk ports being used? A: netstat Q: difference between stripped and non-stripped binary? A: non-stripped binary has debugging info built-in. Stripped does not. Q: How would you install new programs on Unix? A: RPM commands Q: How to detect frozen/stuck process, and how to debug it? Q: What are UNC paths in windows
What is Active Directory
When are you able start!?
Briefly introduce about yourself and your projects
How would you resolve DNS issue with Active Directory.
How do you handle an angry customer
Let's say a client found that 6 figures is missing. What should be done first?
How would I manage a great region in size that represents only 5% of the revenue? How the resource management would look like?
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