Name something that helps you get through a difficult situation?
Technical Support Interview Questions
22,171 technical support interview questions shared by candidates
Most of the questions were behavior based such as: Describe a time when you helped a difficult customer, what happened, what did you do, and what was the result?
I was asked how I deal with customers who are difficult
Copy and paste short cut
What I needed to know in order to access wifi from a cell phone.
I was asked about trouble calls I had, and how I tend to handle them.
What is Active directory OU.
Name the different type of DNS records.
how would you handle a print issue if a label didnt print?
They asked questions related to my experience, technical abilities, about my interrest in the company and questions that would help identify my customer care capabilities.
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