Most of the questions were behavior based such as: Describe a time when you helped a difficult customer, what happened, what did you do, and what was the result?
Technical Support Interview Questions
33,981 technical support interview questions shared by candidates
I was asked how I deal with customers who are difficult
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What I needed to know in order to access wifi from a cell phone.
I was asked about trouble calls I had, and how I tend to handle them.
What is Active directory OU.
Name the different type of DNS records.
how would you handle a print issue if a label didnt print?
They asked questions related to my experience, technical abilities, about my interrest in the company and questions that would help identify my customer care capabilities.
If we asked your employees to describe you, what three words would they use?
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