Technical and behavioural both were asked
Technical Support Interview Questions
22,183 technical support interview questions shared by candidates
Why are you a good fit for the job.
What is the technology about
Have you ever mapped a drive? What is your network troubleshooting experience? Do you know what OnTAPP is?
Tell me a situation you ran into with customer support?
Tell us about yourself and things you have worked on.
What things you need to do if Database is corrupted & Need to make sure that its clean before you mount it
The AVP asked what my Vision for my life was.
A hypothetical situation where I had to read an unfamiliar man page involving a commands and switches I was not familiar with, I had to figure out the correct syntax in a limited amount of time. At the same time I was being asked questions about various other technologies and problems another customer was having. I needed to resolve both issues in an extremely limited time frame.
Telecom background; the platform is like SDH, DWDM, and OTN. We mainly covered alarm clearances and some practical scenarios. FCAPS fundamentals and additional tools, such as Jira, Salesforce, etc.
Viewing 2461 - 2470 interview questions
See Interview Questions for Similar Jobs
Technical EngineerTelecommunications AnalystTechnical Service SpecialistSystems SpecialistTechnical SpecialistTechnical ManagerTechnical AssociateApplication ScientistTechnical AssistantTechnical Solutions ConsultantTechnical Services AnalystWindows AdministratorTechnology SpecialistTracking SpecialistTechnical Service RepresentativeTechnical ConsultantTechnical AnalystTechnical Services EngineerTech Support Manager