Technical Support Manager Interview Questions

405 technical support manager interview questions shared by candidates

applied online thru linkedin. Recruiter reached out via email to setup a call day/time. 1st call day/time came and she didn't call. I rescheduled. 2nd call day/time came and she didn't call. I was really leery at this point and scheduled another. Her reason for the not making the calls "it landed on my calendar for today " her words not my own. Finally once we got on the call she came across very cross examining and not polite almost hostile in her questions. I was pretty taken aback since she was unable to meet her previous call dates/times. Sometimes companies have really poor people at the gateway of their business, but once inside it can be a great company to work for. So I went thru the screen and gave her full control to see how this would go. The call ended with her poor demeanor leaving me with a poor view on the process. She said that she would get back to me Friday with an update. I didn't have a positive outlook working with her, but I really liked the company so I followed up. Friday came and no email or call. nothing. I followed up again and a week later the same thing no response. Finally I received an email that said "As mentioned for next steps, I’ll visit with the hiring team on Friday and will follow-up with you." Sometime passed again and didn't hear a thing back. I've read reviews on here before and I've thought some are folks that are hurt by not getting thru the process. This is not one of those folks merely an experience of working with someone who shouldn't be a gatekeeper to Meraki hiring process.
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Technical Support Manager

Interviewed at Meraki

3.8
Sep 30, 2018

applied online thru linkedin. Recruiter reached out via email to setup a call day/time. 1st call day/time came and she didn't call. I rescheduled. 2nd call day/time came and she didn't call. I was really leery at this point and scheduled another. Her reason for the not making the calls "it landed on my calendar for today " her words not my own. Finally once we got on the call she came across very cross examining and not polite almost hostile in her questions. I was pretty taken aback since she was unable to meet her previous call dates/times. Sometimes companies have really poor people at the gateway of their business, but once inside it can be a great company to work for. So I went thru the screen and gave her full control to see how this would go. The call ended with her poor demeanor leaving me with a poor view on the process. She said that she would get back to me Friday with an update. I didn't have a positive outlook working with her, but I really liked the company so I followed up. Friday came and no email or call. nothing. I followed up again and a week later the same thing no response. Finally I received an email that said "As mentioned for next steps, I’ll visit with the hiring team on Friday and will follow-up with you." Sometime passed again and didn't hear a thing back. I've read reviews on here before and I've thought some are folks that are hurt by not getting thru the process. This is not one of those folks merely an experience of working with someone who shouldn't be a gatekeeper to Meraki hiring process.

What did you do at this, that position? Low points and high points at each position? Are you familiar with Networking, Windows, and SQL? If Microsoft word or office closes unexpectedly, how can you find information on why it closed?
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Technical Support Manager

Interviewed at IT Retail

4.5
Jun 24, 2021

What did you do at this, that position? Low points and high points at each position? Are you familiar with Networking, Windows, and SQL? If Microsoft word or office closes unexpectedly, how can you find information on why it closed?

Head of global support team based out of Seattle kept on saying...What else have you learnt? What else? What else? I would never ever want to report into this person. Wasn't I unemployed and desperate...I would have told this person where to get off.
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Technical Support Manager

Interviewed at OpenMarket

4
Jul 2, 2018

Head of global support team based out of Seattle kept on saying...What else have you learnt? What else? What else? I would never ever want to report into this person. Wasn't I unemployed and desperate...I would have told this person where to get off.

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