1) How soon can you start? 2)How flexible are you on pay? Additional red flags- Few if any questions asked regarding my skills or years of experience. No reference checks made. instead- A good deal of clearly disingenuous friendly chat- ("I live quite close to you!") and (Your wife works for X company? we've placed some DBA's there!) and so forth. Just. So. Phony.
Technical Support Representative Interview Questions
1,773 technical support representative interview questions shared by candidates
1) "How soon can you start? We need you to start ASAP as our prior contractor left to return to school"
Dealing with angry customers, important to know what company policy is on concessions.
What's the best way to restart your computer (without specifying the OS).
Performed a small example of a conversation with a customer in English. Discussed overall motivation. Discussed previous experience and future plans.
How would you handle an angry customer?
Hardest questions were the role-play ones
do you do drugs?
What can I offer for this company?
How would you deal with a case that a colleague had missed a vital element and the customer was upset?
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