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Technical Support Representative Interview Questions
17,622 technical support representative interview questions shared by candidates
The hiring process follows steps: First submit resume/covering Second: you will be required to do an online test that involves simeulated call centre calls, basic psychological multiple choices and a basic IQ tupe test Third: call from HR, basic experience, why do u want to work at Rogers. Fourth: Face to face. Questions: how have u dealt with difficult customers. How did you meet customers ecpectstions. What ways (ex hdmi) do you hook up a cable box to a television? How do you diagnose a non-functioning internet connection. Actially...pretty impressed with the final intetview. It was professsional and comprehensive.
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If a client's web page is unable to load on his/her machine but is able to load on your machine, what possible problems might this indicate?
What program do you use to Send messages to other users, computers, or messaging names on the network.
How do you feel working with technology?
Where do you see yourself in 5 years?
Basics of Oracle SQL
What is an IP Address?
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