name a time when you went above and beyond?
Technical Support Representative Interview Questions
17,622 technical support representative interview questions shared by candidates
The questions are not difficult it is all about work experience.
Are you ok with this job being heavily reliant on your sales quotas?
Tell me a time you had to deal with an irate customer. How did you calm them down and what was the ending results?
Expectations on company and behavior questions
How did you handle difficult situations/customers in previous job? What was the least favorite part of the job? Where do you see yourself in near future?
when you ready to work, why did you left your job , did you do csr job before , ......
Since, you don't have an experience in BPO industry . For you , can explain what is BPO?
Do you have call center experience?
how do you handle rude customers
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