How do you feel about up selling?
Technical Support Representative Interview Questions
1,773 technical support representative interview questions shared by candidates
What is ping, traceroute, ipconfig, etc...
No difficult questions
Questions about devices and how familiar you are with those devices
I already mentioned in the description
They were mainly focused on the customer and technical support questions since this is very important to them.
What is classful vs classless addressing?
Explain how you would troubleshoot a network issue.
Basic technical questions
The technical support director just asked computer hardware, Windows XP and Windows 7, and networking questions. If you have A+, Network +, and some Microsoft certification, you can handle them easily. The VP of Tech support asked mostly customer service related questions and also asked questions on why you left your last job.
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