Technical Support Specialist Interview Questions

2,276 technical support specialist interview questions shared by candidates

1.Why do you want to work for T-Mobile? 2.Name a time you had an irate customer, what was their issue and how did you resolve it? 3.Name a time you had to receive feedback or training from a superior. What was the feedback and how did you handle it? How did you apply it to your job? 4.What kind of metrics were used by your previous employer. What did you do to make sure you were meeting or exceeding them every month? 5.What’s your biggest obstacle in regards to your success?
avatar

Technical Support Specialist

Interviewed at T-Mobile

3.6
Sep 11, 2014

1.Why do you want to work for T-Mobile? 2.Name a time you had an irate customer, what was their issue and how did you resolve it? 3.Name a time you had to receive feedback or training from a superior. What was the feedback and how did you handle it? How did you apply it to your job? 4.What kind of metrics were used by your previous employer. What did you do to make sure you were meeting or exceeding them every month? 5.What’s your biggest obstacle in regards to your success?

What do you expect from the future? What is your background? Can you tell us 3 stregths and 3 weakness that you have? What is your level with Linux? How much time would you need to master your new duties?
avatar

Systems Support/Technical Operations Specialist (TOPS)

Interviewed at Interactive Brokers

3.4
Jun 9, 2021

What do you expect from the future? What is your background? Can you tell us 3 stregths and 3 weakness that you have? What is your level with Linux? How much time would you need to master your new duties?

Q: Where do you see yourself in 5 years? Q: What item am I thinking of (this is the part where you play '20 questions', although you get less than 20 questions) Q: What do you know about the company? Q: What kinds of things do you do to keep up with current technology innovations?
avatar

Technical Support Specialist

Interviewed at HCSS

4.1
Sep 27, 2021

Q: Where do you see yourself in 5 years? Q: What item am I thinking of (this is the part where you play '20 questions', although you get less than 20 questions) Q: What do you know about the company? Q: What kinds of things do you do to keep up with current technology innovations?

Viewing 111 - 120 interview questions

Glassdoor has 2,276 interview questions and reports from Technical support specialist interviews. Prepare for your interview. Get hired. Love your job.