Explain the difference between an ISP, Router, and Modem.
Technical Support Specialist Interview Questions
2,276 technical support specialist interview questions shared by candidates
I was asked about trouble calls I had, and how I tend to handle them.
If you were to receive a job offer from your previous company would you take it?
Tell us about yourself, why do you want to work for us?
Why do you enjoy working in technical support?
A time you went Above and Beyond for a customer. How would you provide difficult information to a colleague.
General questions about my technical background and why I wanted to work at Elgia. Aptitude test would be the most "troubling" part just because it was new software and they just throw you right in to see how well you adapt and learn.
What you can contribute in our company.
Explain what the OSI model is?
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