Technical Support Specialist Interview Questions

2,276 technical support specialist interview questions shared by candidates

Mostly usual hr stuff: tell me about when you helped driving a change in KPI, tell me about when you had to face a difficult situation with a colleague. Technical question: describe what REST api is. tell me about SSO/oauth. My users cannot connect to the service, ask me questions to troubleshoot.
Jun 27, 2018

Mostly usual hr stuff: tell me about when you helped driving a change in KPI, tell me about when you had to face a difficult situation with a colleague. Technical question: describe what REST api is. tell me about SSO/oauth. My users cannot connect to the service, ask me questions to troubleshoot.

1st round(w/the recruiter): Describe your position Why are you looking for a new job? What made you apply to this one? What are looking for in a new role? 2nd round: Describe SSO? Protocol? How does a website work(DNS, IP address, etc.)? Explain active directory Difference between HTTP & HTTPs Explain rest API. How does graph api work? Asked a scencrio(customer and employee) - provide the troubleshooting steps (Note: this has to be technical).
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Technical Support Specialist

Interviewed at Meta

3.6
Feb 5, 2019

1st round(w/the recruiter): Describe your position Why are you looking for a new job? What made you apply to this one? What are looking for in a new role? 2nd round: Describe SSO? Protocol? How does a website work(DNS, IP address, etc.)? Explain active directory Difference between HTTP & HTTPs Explain rest API. How does graph api work? Asked a scencrio(customer and employee) - provide the troubleshooting steps (Note: this has to be technical).

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