Technical quiz was probably the hardest part. Questions asked for example were "Maximum length of a USB Cable" or "What is the amperage of a standard USB hub". Questions about where to find user settings in a MAC.
Technical Support Specialist Interview Questions
2,276 technical support specialist interview questions shared by candidates
What were the tasks, you performed in your early posts?
A client calls and says they're having trouble connect to their database. What do you do?
Do you have customer support experience.
Why should I pick you over the others?
How would you deal with this situation: Phones buzzing, Customer contacting you via e-mail, colleagues asking questions, manager notifying you of current situations..
Tell us the best or worst experience from your previous job and what to gained from the experience.
Various real life scenarios to be analyzed.
If it was pouring rain, and you were driving by a bus stop where you saw your best friend, an old lady, and the person of your dreams, who would you pick up provided you only have one seat available?
Why do you want to work in technical support?
Viewing 181 - 190 interview questions