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Technical Support Specialist Interview Questions
2,276 technical support specialist interview questions shared by candidates
A customer just purchased shoelaces from your company and calls in to customer support to learn how to lace their shoes up. How do you support the customer who has called in?
You are a receptionist at a doctor's office, the waiting area is full and there is not one seat available. An elderly patient comes in with excruciating pain and wants to see the doctor. You are not allowed to give out the wait time and you cannot go speak to the doctor while they are with a patient. How do you handle the situation?
Talk about a situation where you didn't get along well with a client and how that was resolved.
How do you interact with a student or staff that have a problem using the software ?
They asked me basic questions like is Windows 7 still supported, am I aware of Log Me In and Service Now
What did you value about your last job?
Tell me about yourself, Tell me about your previous role
Tell me the Bloomberg competitors.
What are your greatest strength and what do you consider to be your weaknesses?
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