hardest question was "what is DNS?"
Technical Support Specialist Interview Questions
2,276 technical support specialist interview questions shared by candidates
What are your future plans?
How did you deal with difficult people?
What do you know about SOTI? What will you do if Internet is not working? If you try to open an application and it doesn't open, can you see it in log viewer? Say about DNS? How will you deal with angry customers
What are your strengths and weaknesses?
Describe to me your office in which you will be working.
For example, HotMart experts asked me if I had ever had to work for a competitor. I did work for Eduzz in my time and could have been a great spy hahaha. Then they asked if I was communicative.
OS knowledge, network experience, past jobs
What is the other way to do it?
General interview
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