- Asked about Linux - Technical investigation on issues - How will you handle P1 ticket? - What is SLA? - Difference between priority & severity? - SQL - Asked current work role - investigation on issues.
Technical Support Specialist Interview Questions
18,036 technical support specialist interview questions shared by candidates
Basic Q & A related to the position.
First interview Tell me about your life story - pick any point in your life and start from there. How would you react in a situation where you have a disagreement Second Interview Teach me something! What is your 5 year goal?
My experience with technical support.
Tell me about a time when...
What were your objectives on your last position.
During the interviews, there was 3 languages being used (English, Cantonese, and Mandarin), and the interviewer changed languages without any notice. No difficult questions being asked. Also, the product presentation was not popular to technical person. Maybe it would be easier to salesperson.
Why do you want to work for the tech team?
What type of manager I preferred.
Are you able to work 8 hours a day on phone?
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