How would you train someone to take your position. (I was unaware of what dept. I’d be supervising).
Technical Support Supervisor Interview Questions
30,362 technical support supervisor interview questions shared by candidates
She wanted to know if I had ever worked in a urology clinic.
What is one of your accomplishments?
Most questions are situational i.e. "describe a time when you had to address a poor behavior of an associate".
Why this company?
Situational experience dealing with customers and fellow associates.
Certain scenarios were given and you were asked if you a) very strongly disagreed;b) strongly disagreed; c)disagreed; d)agreed; e) strongly agreed; f)very strongly agreed.....I think you get the picture.
Tell me about a time...
Explain your style of management and why it works for you.
The HR Manager was frustrated with me &/or my answer for the best approach to deal with a staff member who is potentially missing an up-sell as they check out the customer. I said it depends on the relationship and opportunity to involve yourself, without taking over and perhaps demotivating your staff. Worst case, I would discuss with said staff member after the customer was happily dealt with. She has the Store Manager come speak to me as I filled out the references form, which I felt went well and took as a positive sign.
Viewing 1671 - 1680 interview questions