Technical Support Technician Interview Questions

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The one thing they stressed was that I would be doing repair with absolutely no reference material. You can't exactly pull up youtube in front of a customer who expects you to be an expert. So the question was "How comfortable are you doing repairs in an unfamiliar location with zero reference materials?"
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Repair Technician

Interviewed at Puls

3.5
Jan 6, 2017

The one thing they stressed was that I would be doing repair with absolutely no reference material. You can't exactly pull up youtube in front of a customer who expects you to be an expert. So the question was "How comfortable are you doing repairs in an unfamiliar location with zero reference materials?"

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