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Telefonist Interview Questions

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3,136 telefonist interview questions shared by candidates

For those who have not ever worked in a call center per se, their questions during the interview process were all directed to find out your knowledge of how a call center works, how it sounds, and what is expected of their employees.
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Call Agent

Interviewed at Mohela

2.8★
Nov 13, 2013

For those who have not ever worked in a call center per se, their questions during the interview process were all directed to find out your knowledge of how a call center works, how it sounds, and what is expected of their employees.

Do you have customer service experience? Are you available to work 5 days a week which include one day on the weekend? Is the salary + commission reasonable? Skills Test: If I need 25% more ppl to work during the day and currently there are 473 agent that work this time, how many agents will be working total after the 25% increase?
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Call Center Agent

Interviewed at Aucera

3.5★
Jul 22, 2015

Do you have customer service experience? Are you available to work 5 days a week which include one day on the weekend? Is the salary + commission reasonable? Skills Test: If I need 25% more ppl to work during the day and currently there are 473 agent that work this time, how many agents will be working total after the 25% increase?

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