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They asked me 7 questions. I remember 4 - these were the hardest 4, the other were very simple. What do you know about saga, please explain one of our products and why you would be great at talking about it. Describe a work experience that was intense/full of pressure. How did you handle it. Describe any at home working distractions you might encounter, how would you prevent it. Describe a time you volunteered your skills at work. Without being asked
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Call Center Agent

Interviewed at Saga Group

3.5★
Feb 26, 2022

They asked me 7 questions. I remember 4 - these were the hardest 4, the other were very simple. What do you know about saga, please explain one of our products and why you would be great at talking about it. Describe a work experience that was intense/full of pressure. How did you handle it. Describe any at home working distractions you might encounter, how would you prevent it. Describe a time you volunteered your skills at work. Without being asked

The interview starts off with a role play (if you don't do well you won't continue with the interview). The role play was to act as an agent helping a customer place an order. You will have time before the role play to read the instructions and all the steps that you will be required to complete during the role play. Its a little nerve wrecking but not hard. Just take your time to read the instructions first. Have you ever had a problem with a supervisor and how did you handle it? Why do you want to work for HSN? Tell me about a time when you had a difficult customer? Tell me the last criticism you received from a manager or sup. and how did you resolve it?
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Work At Home Telephone Customer Service Representative

Interviewed at HSN

3.3★
Jun 20, 2017

The interview starts off with a role play (if you don't do well you won't continue with the interview). The role play was to act as an agent helping a customer place an order. You will have time before the role play to read the instructions and all the steps that you will be required to complete during the role play. Its a little nerve wrecking but not hard. Just take your time to read the instructions first. Have you ever had a problem with a supervisor and how did you handle it? Why do you want to work for HSN? Tell me about a time when you had a difficult customer? Tell me the last criticism you received from a manager or sup. and how did you resolve it?

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