The questions were pretty basic but the simulated calls tripped me up the first time because I didn't write anything down. I would listen to a call and then the question would ask details about it that could have easily been over looked.
Telephone Operator Interview Questions
2,741 telephone operator interview questions shared by candidates
Why do you want to work here
Past experiences how I coped with pressure
- What is your salary expectation? - have you ever dealt with a difficult customer? - What are your strengths and weekenesses?
Why do you want to work for Metro Rod?
Why would you like to work in this role?
One of the things they ask was a two life stories where you help someone with a problem, one with a successful outcome and the other with a less successful outcome.
Tell me about your self
How can you help to make the communications department better?
How would you answer, via email, if a customer told you they bought a mug that smashed in the sink after the handle came off and cut them, causing a deep wound.
Viewing 2401 - 2410 interview questions