They will ask a number of common interview questions. They may also have you do a role play where you are acting as if you are a teller interacting with a customers who has a specific banking need. This banking need may change from one interview to the next, but mine was a role play about a customer asking for assistance with a lost debit card and and how I would respond to the situation.
How do you handle customer complaints/feedback?
How do you use technology in your daily life?
Why Chase?
Why do you want to work as a teller.
What's the worst customer you have had and how did you deal with the member?
Why do you want to work here and what is my weakness
How do you see yourself 5 years from now?
If I was okay with the hours
Why should we hire you?
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